Customer Research

Overview

What It Does

Customer Research packages a focused marketing & content workflow for an AI agent. When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket analysis," "voice of customer," "VOC," "build personas," "customer personas," "jobs to be done," "JTBD," "what do customers say," "what are customers struggling with," "Reddit mining," "G2 reviews," "review mining," "digital watering holes," "community research," "forum research," "competitor reviews," "customer sentiment," or "find out why customers churn/convert/buy." Use for both analyzing existing research assets AND gathering new research from online sources. For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro. It is best suited to users who can review the resulting actions and provide only the accounts, files, or command access needed for the task. It is not a substitute for human approval on destructive, financial, security-sensitive, or public-facing actions.

Task ideas

Popular Use Cases

• Draft and refine publishable content
• Research audiences and content opportunities
• Improve clarity, tone, and discoverability
• Plan a repeatable content workflow

Installation

Install this Agent Skill

Commands derived from the public GitHub SKILL.md record. Checked 2026-09-02. Review the source before running them.

Before you start

Requirements

Popularity context

Why It’s Popular

Customer Research is a verified Agent Skill from coreyhaines31 with a public SKILL.md, compatible with Claude Code, Codex.

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