What It Does
Churn Risk packages a focused communication workflow for an AI agent. Score customer segments for churn risk from behavioral signals — email engagement decline, purchase recency, usage drops, support sentiment — producing a 0-100 risk scorecard with four tiers, per-tier intervention playbooks (actions, timing windows, channels, messaging), LTV-at-risk totals, and retention-ROI prioritization. Assesses and recommends; it does not send outreach or launch campaigns. Triggers on \"/digital-marketing-pro:churn-risk\", \"which customers are about to churn\", \"score our segments for churn risk\", \"email engagement is dropping, who is at risk\", \"build a retention intervention plan\". Pulls behavioral data from a connected CRM MCP (Salesforce or HubSpot) or user-provided exports, runs scripts/churn-predictor.py, and reads the brand profile for lifecycle context. It is best suited to users who can review the resulting actions and provide only the accounts, files, or command access needed for the task. It is not a substitute for human approval on destructive, financial, security-sensitive, or public-facing actions.
Popular Use Cases
- Draft and organize messages
- Work with communication channels and contacts
- Summarize conversations into next steps
- Automate routine coordination
Install this Agent Skill
Claude Code
npx skills add https://github.com/indranilbanerjee/digital-marketing-pro --skill churn-riskCommands derived from the public GitHub SKILL.md record. Checked 2026-10-18. Review the source before running them.
Requirements
| Claude Code | Required / review |
| Codex | Required / review |
| Public SKILL.md source | Required / review |
| Review instructions and requested permissions before installation | Required / review |
| Paid service | Check source |
| Supported system | Check source |
Why It’s Popular
Churn Risk is a verified Agent Skill from indranilbanerjee with a public SKILL.md, compatible with Claude Code, Codex.
